Service & warranty
The service for our spa baths is provided by Sunpa Service Nederland, further referred to as SSN. This company also takes care of the transportation and installation of the spa. SSN will also handle any malfunctions.
You will find a form to report a malfunction on the SSN website. More information can be found on the website of Sunpa Service Nederland, which can be found at www.spas-service.nl.
From the date of installation, we grant a warranty of 5 years on the cockpit, 2 years on the housing, 2 years on all electrical and technical parts such as the pumps, jets, hoses, LEDs, control unit, etc. and 1 year on the heater and the ozonator. You can conclude an extra service contract with SSN in addition to the usual factory warranty.
SSN will fully inform you about this at the time of installation. The warranty expires when one or more parts break down due to a malfunction as described in the disclaimer below. Read these before using the spa.