The service for our Spas is provided by Sunspa Service Nederland (hereafter SSN). This company is also responsible for the transportation and the installation of the Spa. SSN will also deal with possible defects. On the website of SSN, you can use a form to report a defect. For more information, please go to the website of Sunspa Service Nederlands, which you can find under “Spa Service Nederland”.
We provide a five year warranty on the spa shell from the date of the installation of your Spa. We also offer the following warranties: two years on the cabinet, two years on all electrical and technical components (such as the pumps, the jets, the hoses, the LEDS, the operational unit, etc.) and one year on the heater and the ozonator. In addition to the usual manufacturer’s warranty, you can also sign an extra maintenance contract with SSN.
At the time of the installation of your Spa, SSN will thoroughly inform you about this option. The warranty ceases to be in effect if one or more components have been damaged by a defect that has been caused by a situation as described below in the disclaimer. Read this disclaimer before starting to use the Spa.